Ari Kaplan recently spoke with Todd Miller, the CEO of TRĒ, an artificial intelligence-powered customer relationship management platform. They discussed...
Customer
Amid unprecedented competition, business-to-business (B2B) enterprises are seeking to enhance their relationships with customers to drive both loyalty and growth....
At its core, customer relationship management (CRM) is all of the activities, strategies and technologies that companies use to manage...
Nearly 60% of customer experience (CX) decision-makers say that improving CX is the top priority for their organization’s executives, but...
AI is everywhere, from flying planes to recognising your face—it's shaping how we use technology. However, can AI improve customer...
What is CRM (customer relationship management)? CRM (customer relationship management) is the combination of practices, strategies and technologies that companies...
