OnviSource Intelligent Automation Solutions Empower Growth Strategy Consulting Firm in Canada to Increase Client Revenues and Market Share
OnviSource’s advanced screen capture, data extraction and process analytics platform enables Growth Strategy to:
- Automate workflow mapping that replaces manual observation with automated data collection and analysis to capture detailed process workflows.
- Continuously gauge improvements in efficiency, productivity, and compliance, providing actionable insights in real time.
- Deliver precise recommendations and measurable results for their end clients.
- Significantly reduce the personnel time and expenses of their consulting services
At the conclusion of Growth Strategy’s consultation engagements, end customers have the option to retain screen capture and desktop analytics to maintain visibility and advanced insights over employee processes and workflows, ensuring continued improvement and operational transparency.
“We’ve always taken pride in our ability to streamline and improve business operations through direct engagement with our clients. By integrating advanced desktop analytics and process automation from OnviSource, we’re elevating our capabilities, delivering greater efficiency, actionable insights, and faster ROI with less effort and time from all parties,” noted Jean-Eric Plamondon, CEO of Growth Strategy. “When a business operates with solid systems and streamlined processes, leadership can shift its focus from daily inefficiencies to bigger opportunities – expanding into new markets, developing new product lines, and driving sustainable growth.”
“Our partnership with Growth Strategy reflects a shared commitment to empowering businesses with innovative tools and methodologies to improve operational efficiencies,” said Francisca Crous-Alegria, COO at OnviSource. “By integrating Extracta and intelligently automating their process evaluation, analysis, and optimization approach, Growth Strategy can deliver unparalleled value to their clients while setting a new standard for operational excellence.”
About Growth Strategy
Growth Strategy partners with established companies that are ready to scale but are held back by inefficient processes, unreliable data, and disconnected software systems. Rather than chasing trends, Growth Strategy focuses on fundamental, practical solutions–prioritizing simplicity over complexity and ensuring that businesses implement systems their employees will actually use and maintain. Their approach is hands-on and results-driven, delivering tailored debriefs instead of generic reports and equipping clients with pragmatic, high-impact solutions–rather than industry-status quo tools –along with the training and resources needed to turn operations into a well-oiled, scalable business.
About OnviSource
OnviSource is a global innovator delivering intelligent transformation for contact centers and enterprises through the power of applied artificial wisdom. We enable organizations to achieve excellence in the three most impactful areas of any business – workforce performance, customer loyalty, and business productivity. Our AI-driven analytics and automation solutions provide actionable knowledge, deeper insights, and applied wisdom enriched with human qualities and wisdom. OnviSource solutions connect, unify, analyze, and automate contact center and enterprise data and processes to bring together a holistic view of the business and operation for improved CX and overall customer lifetime value, enhanced employee performance and engagement, and increased business productivity. All tailored to fit customers’ business: functionally, operationally, financially, and emotionally.
Media Contact
Heather Turbeville, VP of Enterprise Solutions, OnviSource, 1 469.241.9200, [email protected], www.onvisource.com
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